Kisha Hymes Sales Engineering

Professional Experience


Solutions Engineer

Cloudflare

April 2023 - now

  • Wins strategic deals including from qualification and discovery to POC.
  • Collaborates with Account Executives as technical resource to qualify opportunity and solutions.

Solutions Architect

Amazon Web Services

December 2021 - April 2023

  • Owned the technical engagement with strategic clients and assists with creation of new technical strategies.
  • Demonstrated and provides overviews of AWS products and services and solicits additional spend to clients to meet their business and technical needs.
  • Developed and conducts training for clients on compliance with AWS best practices in migrations, security, cost optimization, and performance reliability.
  • Prepared architecture diagrams, estimates, and bids that meet specific client needs.
  • Monitored market conditions, products/services innovations, and competitors’ products, prices, and sales.
  • Represented client consulting engagements that led the cross-selling strategy to drive the value proposition of solution positioning and selling.

Scrum Master / Technical Account Manager

Xcira, LLC

January 2021 - December 2021

  • Facilitates discussions with senior leadership regarding technical and architectural best practices, risk mitigation and trade-offs for the development teams I manage.
  • Customer facing responsibilities include communicating with Product Owners to assist with any questions and troubleshooting concerns about production features.
  • Leads weekly web-scale and fault-tolerant enterprise software deployments of business software while coordinating with System Administrators to integrate and migrate to Amazon Web Services with on-premise technologies.
  • Monitor functioning and access to cloud infrastructure through AWS CloudWatch and CloudTrail, and IAM.
  • Developed a on-call rotation system for after-hours/weekends to address business critical issues that need immediate attention.
  • Offered guidance and support to the QA team, teaching Python and basic programming courses to assist with company's automation intitiative.

Computer Science Teacher

Hillsborough (FL) County School District

February 2010 - January 2021

  • Developed and implemented Computer Science-related curriculum for classes from introductory to Advanced Placement levels.
  • Taught Computer Science courses to 9th-12 grade students.
  • Member of the District's curriculum writing team for Computer Science assessments and professional development.
  • Taught American Sign Language courses to 9th-12th grade students.
  • Created and Sponsored Coding Club, Girls Who Code club, and Deaf Awareness club.

WebMaster

Valrico Rams Youth Football Organization

February 2020 - December 2022

  • Designed client websites and features as well as customized social media channels to improve their online presence.
  • Content management, including image processing for the web.
  • Built HTML newsletters and managed the distribution through a CI/CD pipeline using AWS services.
  • Managed and updated the website and social media with HTML and CSS updates.
Photo of Kisha Hymes